International Shipping

INTERNATIONAL SHIPPING

COUNTRIES SERVED

TheraBulb ships directly to selected countries:

• Australia
• Canada
• Israel
• Mexico
• New Zealand

If you do not see your country on this list above you can purchase TheraBulb products through eBay and receive them through the eBay global shipping program: https://www.ebay.com/usr/therabulb

EBAY GLOBAL SHIPPING

TheraBulb sends your items to eBay's - US based global shipping center, and once it reaches eBay they manage the international shipping and customs process.  

For more information about the eBay Global Shipping Program Click Here. 

THERABULB INTERNATIONAL SHIPPING

TheraBulb offers economy shipping to a limited number of countries and international standard shipping to all countries listed above.

All international shipping fees are weight-based.

INTERNATIONAL ECONOMY SHIPPING

International economy shipping is a hybrid service that involves a US commercial carrier and the national postal service of the destination country. The commercial carrier is responsible for shipping the package to the destination country. Upon clearing customs, the package is consigned to the national postal service, which is then responsible for delivery to the address you provided on the order. Economy service involves multiple resources outside of our control and, accordingly, is subject to delays due to seasonal increases in volume, decreased international shipping capacity, extreme weather, COVID restrictions, and other factors.

INTERNATIONAL STANDARD SHIPPING

Standard international shipping is end-to-end service, involving a commercial carrier to ship the package to your country, then deliver it once it clears your country’s customs service. International standard shipping involves destination country customs processing, which is a resource, over which, we have no control. TheraBulb accepts no responsibility for delays related to customs processing or any other situation that causes the carrier to suspend its service guarantees.

DUTIES AND TAXES

Your order may be subject to your country’s import duties and taxes (including VAT), which are incurred once a shipment reaches the destination country. TheraBulb is not responsible for these charges and sends all international shipments Duties and Taxes Unpaid (DTU).

If you have any further questions, please contact us at support@therabulb.com.